The caregiver provided, a registered nurse, was very knowledgeable and professional. She was punctual, attentive to the details of care for my 80 yr old father who had just been discharged from the hospital, and gained his confidence through her friendly and caring attitude to him. My family was extremely pleased with her.
I am very happy with the prompt attention I received from Edgemore. The situation of my father required urgent attention and Edgemore came through for us in a timely and professional manner. There was a genuine interest in serving our needs as well as appropriate follow -up to ensure we were pleased with the nurse provided. I shall seek their services if the need arises again.
My caregiver assigned was Cindy Matthews. Cindy came in to meet my mom and get to know her before she started. That itself was a sign of not only professionalism but heart warming to observe.
Her attention to mom's illness and her detailed notes on her helped us to identify what was happening and how we needed to proceed with her treatment. Her experience assisted us to do that.
Very professional and timely.
Both Caregivers that were supplied by the Company were very professional, competent and caring to the patient, my aunt
My experience was very pleasant, the company met my needs as soon as they were contacted
My experience with my caretaker, Cindy, has exceeded expectations. I am extremely grateful for the care she has given and continues to give my dad. I count myself lucky to have been paired with her. I also truly believe that she is genuinely interested in helping the elderly. She has proven on many occasions, that nursing is more than just a job for her.
Edgemore provides an excellent service. The staff are professional and thorough and I give them an A++ for communication. I look forward to see what additional services they may offer in the future.
The caregiver is professional, hardworking, responsive, accessible and caring. There are no issues at this time.
Excellent interactions and responsiveness.
The caregiver assigned to us was very patient and understanding with our elderly parents. She understood them and knew how to deal with some of their more contentious behaviours, both individually and as a couple who has been married for 58 years. In her care, my sister and I felt comfortable leaving our parents in their home with no disruption to their lives.
From the initial point of contact with Stephanie on the telephone to our first meeting together to discuss our specific needs I was impressed by their professionalism and warmth. Stephanie listened to us and did exactly as promised - provided us with a caregiver who perfectly matched our needs at the time. Since then, anyone who asks me about recommendations for caregivers, I do not hesitate to point them in the direction of Edgemore Care.
The Caregiver was professional, polite and easy to have around. Unfortunately, my mother did not take to her. If I had to have someone back, I would definitely ask for her.
I could not have asked for better response and support.
We have no issues with Ramona. She and the patient have a good relationship.
No issues. Very responsive to all my requirements
As it turned out my mother’s live‐in caregiver had to go on sick leave for an unknown period. I immediately called Stephanie and told her my needs and within a very short time she had a wonderful young lady taking over the duties.
One thing that really impressed me with Edgemore Recruitment is their professionalism. They interview both their client and the caregivers. This really makes the settling in so much easier. I have used another agency before and, though they sent people, they never met with me first nor asked me too much about what I actually needed so at times the fit was not always suitable.
The caregiver we got is very professional, easy to live with and extremely caring and handles my mother’s needs very well. My mother is also very happy, which is one of the prime goals here.