TMAT assesses whether a person possesses the personality, attitude, and skills needed to succeed in the telemarketing branch of sales



No. of questions: 177

Question type: Self-assessment, situational, verbal exercises

Estimated completion time: 50 minutes Shorter versions of assessment: N/A Recommended age level: 18+ Qualification Level: Class A

Compliance: APA standards; EEOC standards (gender, age, disability)


Report Includes:




Detailed narrative interpretation

Strengths and Limitations


Impression Management


Factors and Scales:

Overall Score plus 6 factors, divided into 25 scales:

People Skills: Overall ability to deal effectively and appropriately with others

Mental/Emotional Toughness: Ability to cope with the challenges encountered in this field

Efficiency: Involves traits/skills that help a person complete work tasks competently

Cognitive Skills: Assesses intelligence-related skills that can be an asset in telemarketing

Resourcefulness: Refers to traits/skills that can make easing into a telemarketing position smoother


TMAT (Telemarketing Agent Test)